Política de privacidad
rivacy Policy
At IXAL, discretion is fundamental to everything we do.
This policy explains how we collect, use, and protect your personal information.
Information We Collect
We collect only the information necessary to provide our services, including:
- Contact details (name, email, phone, address)
- Payment and transaction information
- Order and purchase history
- Communications with us
- Device and usage data
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Manage payments and delivery
- Provide customer support
- Improve our services and experience
- Communicate relevant updates
We do not use your data for unnecessary or intrusive purposes.
Data Sharing
We do not sell or rent your personal information.
Your data may be shared only when necessary, including with:
- Shopify (platform provider)
- Payment processors
- Logistics and shipping partners
- Authorized import and distribution partners
All third parties are required to handle your information appropriately.
Shopify
Our store is powered by Shopify, which processes certain data to provide and improve our services.
You can review Shopify’s privacy practices at:
https://privacy.shopify.com
International Transfers
Due to the nature of our operations, your information may be processed in different countries.
By using our services, you acknowledge and accept this.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Request data portability
You may contact us to exercise these rights.
Security & Retention
We take reasonable measures to protect your information.
Data is retained only as long as necessary to fulfill our services or comply with legal obligations.
Changes to This Policy
We may update this policy when necessary.
Contact
For privacy-related inquiries: